At www.soniraisingh.com, client satisfaction is important. Please read this policy carefully before hiring services.
1. Custom Work Policy
Due to the nature of digital and creative services (custom web design and development), refunds are generally not offered once work has commenced.
2. Deposit Payments
A non-refundable deposit is required to begin any project. This secures your spot in the work queue and covers initial time and resources.
3. Project Cancellation
If the client cancels before the project begins, and no work has started, a partial refund may be issued at the discretion of the freelancer. Applicable refunds will be processed within 7 days.
4. Dissatisfaction
If you are unsatisfied with the final deliverable, I offer revisions as per the terms defined in the agreement, but not full refunds. Please communicate clearly about expectations before the project starts.
5. Exceptions
Refunds may be considered under exceptional circumstances and will be processed within 7 days from the date of request at the sole discretion of the freelancer.
6. Contact
For refund-related inquiries, contact: sonirai142@gmail.com